PRIVACY
Your story belongs to you.
At Finding Eutopia, people trust us with meaningful moments, memories and stories. We take that trust seriously. This policy explains what information we may collect, why we use it and how we protect it.
Who we are
Finding Eutopia is a creative digital service that helps people turn meaningful stories, memories and written material into personalised creative works such as lyrics, music and cinematic memories.
For any privacy questions, you can contact us at info@findingeutopia.com.
Information we may collect
Depending on how you use Finding Eutopia, the information we handle may include:
- Your name
- Your email address
- Account information
- Stories and memories you choose to share with us
- Information about people mentioned within a story you submit
- Written material you supply
- Photographs or video you supply for a creation, where applicable
- Musical and style preferences
- Feedback and communications with us
- Technical information needed to operate and secure the website and app
- Transaction and order information once paid services are launched
Please only submit material you have the right, or appropriate permission, to provide.
Your stories are private
The personal stories you submit to Finding Eutopia are used to understand what matters to you and to create the work you have asked for.
Submitting a private story does not give Finding Eutopia permission to publish that story publicly. We will not use your private story as a public testimonial, case study or marketing story without your appropriate permission.
Where we display example creations publicly, we only use material that has been approved for public display.
How we use information
We may use information to:
- Provide the Finding Eutopia experience
- Understand a story you have submitted
- Generate lyrics and creative directions
- Create or facilitate music and visual content
- Save your creations
- Communicate with you
- Provide support
- Maintain the security of the service
- Improve reliability and the user experience
- Comply with our legal obligations
Finding Eutopia does not sell your personal information.
AI and creative service providers
To create and deliver personalised content, Finding Eutopia uses specialist technology and service providers. This means some information necessary to create your requested output may be processed by trusted third-party providers, such as:
- Artificial intelligence and creative generation providers
- Hosting and cloud infrastructure providers
- Media storage providers
- Email and communication providers
- Payment providers, once paid services launch
We aim to share only the information reasonably necessary to provide the service you have requested.
Our legal basis
Depending on the processing involved, we may process your information because:
- It is necessary to provide a service you have requested or to perform a contract with you
- You have given consent, where consent is appropriate
- We have legitimate interests in operating, securing and improving the service
- Processing is necessary to meet a legal obligation
How long we keep information
We retain information only for as long as reasonably necessary for:
- Providing the service you have requested
- Maintaining your creations and account, where applicable
- Legitimate business and record-keeping purposes
- Meeting our legal obligations
Retention periods may vary depending on the type of information and the purpose it is held for.
Security
We use reasonable technical and organisational measures to help protect the information entrusted to us, and we keep those measures under review as the service develops.
International processing
Some of our technology providers may process information outside the UK. Where this happens, we will use the appropriate safeguards required by applicable data-protection law.
Your rights
For UK users, depending on the circumstances you may have rights including:
- Access to your information
- Correction of inaccurate information
- Deletion
- Restriction of processing
- Objection to processing
- Data portability
- Withdrawal of consent, where processing relies on consent
You can make a request by contacting us at info@findingeutopia.com. If you have a concern we have not resolved, you also have the right to complain to the Information Commissioner's Office (ICO).
Children and family content
Finding Eutopia may create family-oriented content. If you submit information about a child, please make sure you have the appropriate authority to provide it, and avoid sharing unnecessary sensitive information. Finding Eutopia is not a social network and is not designed for children to use independently.
Cookies
Our website may use cookies or similar technologies that are necessary to operate the service. If we introduce optional analytics or other non-essential technologies in future, we will update this policy and, where required, provide an appropriate consent mechanism at that time.
Changes to this policy
We may update this policy as Finding Eutopia develops. The latest version will always appear on this page.
Last updated: August 2026